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Can A Business Still Be Profitable When People Skills Are Absent? In our current world of rapid and amazing technological advances, many entrepreneurs have managed to dramatically limit the need for staff in highly profitable operations of all kinds.It is therefore tempting and believable to imagine that with every passing day, the need for people skills is diminishing. How To Use W Edwards Deming Human beings and the way they interact are extraordinarily Complex. Deming tried to define that complexity. Hiring Tip -- Picking The Best Candidates I often hear leaders from all types of organizations ask questions about hiring the right person. Their questions usually sound like these:? What if their resume looks great but they have a bad attitude?? What if they put on a good act and then don't work hard?? How can I tell how they will perform after I hire them?A great way to answer these questions starts with a well-defined interview process. Integrity... Should It Matter? 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