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Problem-Solving Success Tip: Test Your Assumptions About Everything Test your assumptions about everything.Assumptions have a way of creeping into all parts of a problem-solving project. The 10 Realities of Change I've seen several articles that begin with lines like "the only constant today is change." I assert that change that is constant can't really be called change. Focus on Outcomes to Keep Your Business On-Course Did you know that an airplane in flight is off course nearly 98% of the time? No flight is completed in a straight line from Point A to Point B. Gravity, side winds, updrafts, and downdrafts are continually moving the plane off course. Spotlight on Productivity: How to Overcome E-Mail Overload Do you ever feel overwhelmed by e-mail? Have you ever spent more of your day wading through your e-mail than managing your work? Are you looking for ways to spend less time creating, managing and answering messages? Discover how to overcome e-mail overload and be more productive by writing more effective e-mail messages and reducing the volume of e-mail.Write Effective E-Mail MessagesStart improving your e-mail effectiveness by creating and formatting easy to follow content, and by using pre-written responses. Getting the Most from Appraisals Does your organisation have one of those annual 'occasions' that few look forward to: the annual appraisal or performance review? How do you look forward to it? I wonder how people talk about it before and after?Are appraisals worth doing? If done properly - yes. If done poorly - no!!!Why have appraisals? When carried out properly they can achieve a number of benefits for all parties. How To Use W Edwards Deming Human beings and the way they interact are extraordinarily Complex. Deming tried to define that complexity. How to Find the Right Virtual Assistant for You If you search on Google for "virtual assistant", you'll find a ton of listings. You can search through those, check out their services and do some interviews. Preparing a Budget Ok, you say, I know I need a budget, but how do I prepare one? The most common budget period is one year, but this can vary depending on whether or not your business has seasonal or cyclical fluctuations. For example if you run a Christmas decorations shop, or a costume shop your business is going to peak during certain times of the year. Bye-Bye Boring Meetings! Make Yours Remarkable! It's the middle of the night. You've woken up with a brilliant idea on how to improve the way your business product is delivered to your customers. Making Your Workers Your Partners There is an inherent conflict between owners and managers of companies. The former want, for instance, to minimize costs - the latter to draw huge salaries as long as they are in power (who knows what will transpire tomorrow). 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